ACCEPTANCE OF ORDER: All custom-printed/custom-embroidered orders are subject to approval of styles, quantities, availability and Juice Prints ability to meet scheduled deadlines.
QUOTATIONS: A quotation not accepted within thirty (30) days is subject to review
ART PREPARATION CHARGES: Where you choose Juice Print to render art services, a per-hour charge or itemised charge is made (see price schedule). Most new orders for one-colour printing average $25.00 -$50.00, including typesetting, art reproduction, and camera services. Colour separations are charged separately. We will estimate total charges prior to producing your order. Or, if you prefer, establish an art budget and we will work within your guidelines.
Assignments requiring extensive detailing, line work, or the creation of original graphics (logos, corporate identifications, conceptual renderings, or photographs converted to line art) are subject to quotation prior to our acceptance of your order.
Alterations represent work performed In addition to the original specification. Such additional work to be charged at the current rate and be supported with documentation upon request.
Unless otherwise arranged, in writing, prior to production, all artwork rendered for your order remains the property of our art department and will be maintained at our plant for our exclusive usage in executing your orders.
Where an order is accompanied by professionally prepared black-and-white, camera-ready artwork or production-quality transparencies, no art preparation charges will apply (except where excessive enlargements, reduction or retouching are necessary). Materials furnished remain the property of Juice Print. Some ink matches are subject to surcharge.
INK TYPE: Juice Print reserves the right to determine at its discretion, ink type and chemical composition used on your order unless you specify otherwise in writing. Puff, glitter, neon, high density, reflective, and fluorescent inks are available at additional charge. We scrupulously comply with all local, state, and federal environmental and hazardous waste regulations.
LAUNDERABILITY AND SHRINKAGE: Some shrinkage is unavoidable in all knitted garments. To minimise shrinkage, follow washing instructions on garment label. Do not use bleach on coloured fabrics. Do not iron over imprints. Avoid harsh detergents.
OVERRUNS/UNDERRUNS: To maintain production efficiencies, we reserve the right to furnish 2% over-or-under quantities ordered. Orders within this guideline are considered complete. Actual quantity shipped will be invoiced. Exact quantities cannot be guaranteed!
ORDER CANCELLATIONS: In the case of an order cancellation, if Juice Print have already commenced working on the order, we are entitled to full reimbursement for any Cost already incurred, including penalties or restocking charge that sellers supplies may Charge.
PREPARATION CHARGES: See Sales Department for price schedules.
PRICING: Merchandise is sold at prices in effect at time of shipment. Prices subject to change without notice. In between quantities are priced at smaller quantity levels.
PRODUCTION TIME: All orders accepted by Juice Print are contingent upon receiving all instructions, signed order confirmations, specification sheets, artwork approvals and customer-supplied artwork by our order deadline. We cannot be responsible for delays caused by customers, their suppliers or shippers. Orders requiring less than our standard turnaround are subject to rush charges.
PROOFS: All new artwork must be proofed and approved by the customer before we will start production. For actual production proof, contact the Juice Print team. Proofs shall be submitted with original copy. Corrections are to be on " master set", return marked with "OK or " OK with corrections" and signed by
customer. If revised proofs are desired, request must be made when proofs are returned. Printer regrets any error that may occur through production Undetected,
but cannot be held responsible for errors if the artwork is printed per customer's OK or if changes are communicated verbally. Juice Print shall not be responsible
for errors if the customer has not ordered or has refused to accept proof or has failed to return proofs with indication of changes or has instructed printer to
precede without submission of proofs.
Because of differences in equipment, garments, inks and other conditions between color proofing and production press-room operations, a reasonable variation in color between color proofs and the completed jobs will constitute acceptable delivery.
RETURNS & CLAIMS: No returns accepted without prior authorisation. All claims must be made within three days of receipt of goods. All returns must be shipped freight prepaid. All claims for goods lost or damaged in transit must be made with the carriers. Our liability ceases upon shipment.
TERMS: 50% deposit with order, balance cash, or credit card unless other arrangements are made with the prior written approval of our credit department. Please allow three to four weeks for processing of credit applications.
WARRANTIES: There are no warranties beyond those listed on this page, nor are there any other warranties expressed or implied, including the warrant of merchant ability and in no event shall Juice Print be liable for any consequential or special damages.
SUPPLIED GARMENTS: Whilst all care is taken with supplied garments, Juice Print will not be held responsible and will not resupply any garments damaged during any production process. Supplied garments & apparel are supplied at the customers risk. Whilst print errors are rare, please remember that if a print or production error occurs on customer-supplied apparel, replacement items cannot be sourced by us and will not be reimbursed. If you have concerns regarding supplied apparel, it is suggested that you instead choose items from product range, as